YOU’VE GOT QUESTIONS, WE’VE GOT ANSWERS!

  • HOW EARLY SHOULD I BOOK?

    The sooner, the better! Our calendar can fill quickly, especially during busy seasons and weekends. We always recommend reaching out as soon as you have your event date. Last-minute? Still reach out! If we can make it happen, we absolutely will. Please note that rush fees may apply for orders requiring a quick turnaround.

  • HOW DO I GET STARTED?

    Ready to party? Click “LET’S PARTY!” at the top of our website and fill out our quick inquiry form with your event details, inspiration and vision. We’ll review everything and be in touch within 24–48 hours to start bringing your ideas to life!

  • HOW DO I SECURE MY EVENT DATE?

    Your event date is officially secured once your 50% deposit has been received. The deposit will be applied toward your total balance, with the remaining balance due 5 days prior to your event.

    Please note that your date is not officially reserved until the deposit has been received.

  • WHAT IS A GRAB & GO GARLAND?

    A Grab & Go Garland gives you the professional Pop Your Party ATL look without full-service installation! Your custom garland is created by us and ready for pickup in Sandy Springs. You take it home and install it yourself using our easy hanging instructions.

    Want a little extra help? Add one of our installation kits for everything you need to hang your garland like a pro, including a video tutorial!

  • DO YOU OFFER DELIVERY & INSTALLATION?

    Absolutely! We offer full-service delivery and professional installation so you can leave the balloons to us. Pricing varies based on the size and scope of your design, event location and installation requirements.

  • WHAT AREAS DO YOU SERVE?

    Pop Your Party ATL is based in Atlanta and proudly serves Atlanta and surrounding areas. Delivery and installation pricing varies based on location and the scope of your order — and we're always open to traveling for the right event!

  • DO YOU HAVE AN ORDER MINIMUM?

    No! Whether you’re looking for a small pop of balloons or a full-scale installation, we’d love to help bring your vision to life. We offer options for a variety of celebrations, needs, and budgets.

    Please note: Delivery and installation fees vary based on your event location and the size and scope of your order.

  • DO YOU OFFER BACKDROPS & SIGNAGE?

    Yes! We offer a variety of backdrops for rent and can also help with custom signage and other special details to complete your design. Options vary based on your theme, colors, budget and availability.

    For custom signage and third-party add-ons, we recommend finalizing these details as early as possible. Items requested close to your event date may not be available or arrive in time.

  • CAN I CHANGE MY COLORS OR DESIGN AFTER BOOKING?

    Absolutely, we know visions can evolve! We’re happy to make adjustments leading up to your event. Final colors and design details must be confirmed at least one week before your event, and changes after that point cannot be guaranteed.

  • WHAT IS YOUR CANCELLATION POLICY?

    All deposits are non-refundable. If an emergency comes up, we’ll do our best to work with you to reschedule your event within the same calendar year.

  • WHAT FORMS OF PAYMENT DO YOU ACCEPT?

    We accept Venmo, check, cash and credit card. Please note that a 3% processing fee applies to all credit card payments.

  • HOW DO YOU HANG BALLOON GARLANDS?

    Every space is different, so our installation method depends on the surface, design and venue requirements. We always take great care during installation and removal; however, Pop Your Party ATL cannot be held responsible for damage that may occur to walls, surfaces or property.